Data protection and privacy

Please find below our privacy policy which shall be deemed to be incorporated into our Terms and Conditions. Fun in Portugal takes the privacy of its customers data very seriously. Please read the following policy to understand how we will treat your personal data when you use our site. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.

Definitions

‘Personal Data’ – any information that relates to an identified or identifiable living individual e.g., e-mail address or phone Number.

‘Processing’ – any operation or set of operations performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

‘Filing systems’ – any structured set of personal data that are accessible according to specific criteria whether centralized, decentralized or dispersed on a functional or geographical basis.

‘Controller’ – determines the purposes and means of processing personal data.

‘Processor’ – is responsible for processing personal data on behalf of a controller.

‘Consent’ – any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

‘Data Subject’ – any person whose personal data is being collected, held or processed.

‘Personal Data Breach’ – a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized. disclosure of, or access to, personal data transmitted, stored or otherwise processed

When do we collect data?

We can collect data on you from a variety of different sources these include:

1. When you purchase products or services from the site or over the phone;
2. When you become a subscriber;
3. When you create an account in order to build and save an event.
4. When you speak to our customer services personnel;
5. Via explicit data capture measures, for example by entering competitions and completing surveys; and
6. Via implicit data capture measures such as studying which pages you read the most and the use of cookies.
7. We use Google remarketing to capture cookie information so we can target visitors who have shown an interest in our services/products. Click here to view our full Cookie Policy. If you would like to opt out, visit your Google Ad Settings.
8. Personal Data Collected Automatically from the use by you of the Sites. The data transmitted from your browser includes your IP address, the date and time of the visit the pages accessed, the access status/HTTP status code, your browser, your operating system and interface, as well as the language and version of the browser software. The legal basis for collecting and processing this personal data is to be able to operate the Sites and provide you with access to the pages you wish to access.
9. If you link, connect, or login to your Fun in Portugal Account with a third party service (e.g. Google, Facebook, LinkedIn), the third party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
10. Where we need to comply with a legal or regulatory obligation.

In any of the above cases, the data we collect could be personal data. This Personal data includes name, email address and phone number. Our legal basis for the collection and processing of this data is the provision to you of the services purchased by you.

What do we do with your personal information?

When you buy anything via the site, we may need to collect information about you to process the transaction, fulfil your order and provide you with the services you expect. This information may include but is not limited to, details such as your name, your address and your credit card details. Card details are not held on any Fun in Portugal server but are linked directly to our Merchant Service provider, Secure Trading.

Unless we have your express consent, we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is, of course, subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

By becoming a subscriber, you consent to receive from us by e-mail our e-newsletter and details of other special offers which we may think may be of interest to you.

Fun in Portugal retains and uses your personal information to provide you with the best experience by providing you with a personalized service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.

We will ensure that your personal information is kept confidential and secure, and that the appropriate technical and organizational measures, to prevent unlawful or accidental destruction, accidental loss, unauthorized disclosure or access or other unlawful forms of processing, are implemented.

We will process your personal information for the purposes listed above given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest.

Consent

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Fun in Portugal in the manner set out in this Privacy Policy. Some information and e-mails sent to Fun in Portugal may be used as testimonials but no e-mail address or contact details will be displayed.

We also monitor our marketing emails to ensure they are sent to relevant consumers. We remove email address from our database periodically if we find the consumer no longer opens or clicks through the email, this is in addition to the standard unsubscribe option in all our emails.

you have requested, improving customer experience, complying with tax regulations and any applicable legal, accounting, audit or reporting requirements.

If you have made an enquiry or agreed to receive marketing communications, we retain your data for up to two years unless you have made a booking with us.

If you have made a booking with us, we have to retain your basic personal data and any information related to your travel for six years – counting from the return day of your latest event – in order to comply with tax regulations and with the obligations imposed upon us by our contract with our insurers. This period also enables us to address and resolve disputes with any parties.

Contact/Complaints

If you have any questions or concerns about the information, we hold about you, you can also contact our Data Protection Officers by emailing [email protected]

Other Miscellaneous Section

Please note that in using the Channels you agree to be bound by the following obligations:

You accept financial responsibility for all transactions made under your name or account.

In order to make a purchase, you must be over 18 years old and have the legal capacity to make the transaction.

You must make sure that all the information you provide to us is true and accurate.

You must not use the any of the Channels for speculative, false or fraudulent bookings.

The transmission of threatening, defamatory, pornographic, political or racist material or any material that is otherwise unlawful is expressly prohibited.

The site and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed, or reproduced in any way by you, except if you wish to.